At Auralash™, we believe lashes should feel as beautiful as they look. That’s why we offer a 30-day money-back guarantee on your first order — giving you the confidence to try us risk-free.
If you're not completely satisfied with your Auralash™ purchase within 30 days of receiving it, you're eligible for a full refund. No stress, no complications.
Once your return is received, it will undergo a brief but thorough quality inspection to ensure it meets our return standards.
Refunds will be issued only after successful inspection to ensure fairness and consistency for all customers.
Return shipping costs are the responsibility of the customer.
To begin a return, please contact our support team at support@officialauralash.com with your order number and reason for return. We’ll guide you through the return process and provide the appropriate return address.
Please Note:
For hygiene reasons, we cannot accept returns that show signs of use, have been worn, or are not returned in original packaging. Eligibility is confirmed following our inspection process.