Your confidence and beauty experience matter to us. Whether you have a question about your order, product use, or our AuraLash™ collections, our team is here to help.
Email: support@auralash.store
Our dedicated support team typically responds within 24–48 hours during our working hours listed below.
Customer support is available Monday to Friday, 9:00 AM – 6:00 PM.
We aim to respond to all enquiries as quickly as possible. Please allow additional time during weekends or public holidays.
Please note: AuraLash™ operates exclusively online and does not currently offer in-store service or phone support. For all enquiries, please contact us via email and our friendly team will be happy to assist.